At Closet Concierge, we specialize in making it easy for you to sell your pre-loved items with zero hassle. We handle everything—from collecting your items to listing them and managing the sale—so the payment goes directly into your bank without you lifting a finger. Interested? Click here for full details and to arrange a collection.

We offer both same-day and next-day delivery options on all items, available at checkout. For same-day delivery, orders will arrive between 6:30 PM and 11:00 PM (Monday to Friday) or within two hours on weekends (Saturday and Sunday). Please reach out to our team via email or whatsapp if you require same day delivery outside of these times.

Unfortunately, we are unable to accept returns on items purchased through our online store, as they are sold on behalf of our clients. If you'd like to resell an item, please contact our team, and we’ll be happy to assist. Returns are only accepted if the item is faulty or damaged. If you believe your item is faulty or damaged please contact us via email, Whatsapp or Instagram.

We accept Visa, Mastercard, Apple Pay, and Google Pay. Please note that only one discount or promotional code can be applied per order.

You can track your order via the confirmation page. If you're having trouble accessing tracking information, please contact our team, and we'll be happy to assist you.

Our team is available to assist you 7 days a week, from 7 AM to 11 PM. You can reach us via WhatsApp, Instagram, or email. We aim to respond to all inquiries within 2 hours.